This privacy notice tells you about the information we collect from you when you submit an enquiry to us via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Body In Balance UK Limited. Our address is 9 Bradmore Green, Brookmans Park, AL9 7QW. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on 01707 662 704.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
What personal data do we collect?
- When you submit an enquiry to us, we ask you for your name, your email address, and your phone number.
- Like many other commercial web sites, we use web beacons. Web beacons are small bits of code embedded in web pages or in emails. Web beacons may be used to deliver or communicate with cookies, to count users who have visited a web page and to understand usage patterns. Web beacons also may be included in emails to learn if messages have been opened, acted on or forwarded. If you wish to disable Web beacons, you can do so by blocking cookies in your internet browser.
Why do we collect this information?
We will use your information to respond to your enquiry and hopefully to provide you with the information you need. We also do this so that we can make you aware of any future offers.
If you signed up to the newsletter we store your information to send you the newsletter. We also do this so that we can pass on educational material you may find beneficial to your health, as well as make you aware of any future offers.
What do we do with your information?
From our ’Contact Us’ form Your information is emailed directly to us via Microsoft Outlook.
We will read your message and normally respond to you either via telephone or via email.
We will not use the information to make any automated decisions that might affect you.
From our other ‘opt-in’ pages your email information (email address, first name) is stored at the list server that delivers our newsletters (www.getresponse.com). Your information is not shared with any 3rd party. All of the newsletters that are sent to you by us via Getresponse include an unsubscribe link in them. You can remove yourself at any time from our newsletters by simply clicking the unsubscribe button in the emails
Who do we contact?
Body In Balance UK Ltd only contacts individuals who request that we do so or in the event that they have signed up to receive our emails, free video trainings, free books (or other information) or have purchased one of our products.
How long do we keep your information for?
Your enquiry is kept on our system for one month unless you give us your consent to send you marketing information on an ongoing basis, in which case we will keep it for as long as you continue to consent.
If you signed up to the newsletter we store your information until you unsubscribe.
Your rights over your information
By law, you can ask us what information we hold about you, you can see it, and you can ask us to correct it if it is inaccurate.
You can also ask for it to be erased and you can ask for us to give you a copy of the information.
You can also ask us to stop using your information at any time, either by clicking the unsubscribe link at the end of any email communication, or by emailing, writing or telephoning us using the contact details above.
Links to other Web sites
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:
Information Commissioner’s Office